Legal
Privacy Policy
Last updated: August 20, 2026
This Privacy Policy explains how Fast Solutions on Cloud (“we”, “us”) collects, uses, and shares personal information when you visit our website, use our web chat, or contact us on WhatsApp.
1. Who we are
Fast Solutions on Cloud provides AI conversation platforms — web chat, WhatsApp agents, and CRM with auto-labeling. For privacy questions, contact us through the channels listed on our website.
2. Information we collect
Depending on how you interact with us, we may collect: contact details (such as name and email); messages and interest selections you send in web chat or WhatsApp; technical data such as IP address, browser type, and pages visited; and cookies or similar technologies needed to run the site and remember language preferences.
3. How we use information
We use personal information to respond to inquiries, deliver and improve our services, operate and secure our website and chat, and meet legal or compliance obligations.
4. Web chat and WhatsApp
If you start a conversation in web chat, we process the messages and details you provide (including name and email when requested) to continue the conversation and, when you choose, to hand off to WhatsApp or a specialist. Chat history may be retained so the conversation can continue across channels.
5. Sharing
We do not sell your personal information. We may share it with service providers that help us host, secure, or operate the site and messaging channels, or when required by law. Those providers are expected to process data only for the services they provide to us.
6. Retention
We keep personal information only as long as needed for the purposes described above, including support, sales follow-up, security, and legal requirements, then delete or anonymize it when it is no longer needed.
7. Your choices
Subject to applicable law, you may request access, correction, or deletion of your personal information, or ask us to stop contacting you for marketing. Contact us using the details on our website to make a request.
8. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or chat after an update means you acknowledge the revised policy.